There are no prerequisites for this course.
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This comprehensive hands-on course is a must for new administrators. Administration Essentials for New Admins is the core training that ensures your success with business. For maximum benefit, we recommend administrators take this course before starting a Salesforce deployment or when taking over an existing deployment.
1. Getting Around the App
2. Setting Up the User Interface (UI)
3. Getting Your Organization Ready for Users
4. Setting Up and Managing Users
5. Security and Data Access
6. Customization: Fields
7. Managing Data
8. Reports and Dashboards
11. Service Cloud