|ITIL Foundation||11 June 2018||3 Days||Bilginç IT Academy|
|ITIL Foundation||15 August 2018||3 Days||Bilginç IT Academy|
|ITIL Foundation||01 October 2018||3 Days||Bilginç IT Academy|
|ITIL Foundation||19 December 2018||3 Days||Bilginç IT Academy|
|:||There are no prerequisites for this course.|
In this exciting and dynamic course, you will get an introduction to the lifecycle of managing IT services to deliver to business expectations. Using an engaging case study, you'll learn the core disciplines of ITIL best practices. Upon completing this course, you'll be well positioned to successfully complete the associated ITIL exam required for entry into the future ITIL intermediate-level training courses.
These disciplines represent a service lifecycle framework that further enhances alignment to the business while demonstrating business value and ROI and enabling IT to solve specific operational needs.
Anyone seeking ITIL Foundation certification and everyone interested in aligning IT with business, controlling or reducing IT costs, improving IT service quality, and balancing IT resources in the most effective manner. All IT professionals, IT project managers, IT managers, IT project or team members, coordinators, network operators, business process analysts, IT architects, consultants, systems integrators, help desk managers and staff, planners, managed service providers, outsourcers, application developers, and other IT-related positions.