CompTIA A+ certification validates the latest skills needed by today's computer support professionals. It is an international, vendor-neutral certification recognized by major hardware and software vendors, distributors and resellers. CompTIA A+ confirms a technician's ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking. The exams also cover domains such as security, safety and environmental issues and communication and professionalism.
The essential foundation course developed by CompTIA. The A+ certification is recognised worldwide as the de facto standard for entry-level computer technicians. A+ certification opens the door to an exciting career in computing technology. The duration of the course is kept to five days for practical purposes. Some areas of the course are of an accelerated nature in order to meet the core requirements of A+.
Hardware Categorize storage devices and backup media Explain motherboard components, types and features Classify power supplies types and characteristics Explain the purpose and characteristics of CPUs and their features Explain cooling methods and devices Compare and contrast memory types, characteristics and their purpose Distinguish between the different display devices and their characteristics Install and configure peripherals and input devices Summarize the function and types of adapter cards Install, configure and optimize laptop components and features Install and configure printers Use a selection of tools, including the following: Multimeter, PSU tester, Specialty hardware / tools, Anti-static pad and wrist strap etc Troubleshooting, Repair and Maintenance Troubleshooting theory Interpret common hardware and operating system symptoms and their causes Determine troubleshooting methods and tools for PC's, laptops, software and printers Explain and interpret common PC, Software, printer and laptop issues and determine the appropriate basic troubleshooting method Integrate common preventative maintenance techniques Operating Systems and Software NB: Unless otherwise noted, operating systems referred to within include Microsoft Windows 2000, Windows XP Professional, XP Home, XP MediaCenter, Windows Vista Home, Home Premium, Business and Ultimate, Windows 7 Starter, Home Premium, Professional and Ultimate Compare and contrast the different Windows Operating Systems and their features Demonstrate proper use of user interfaces Explain the process and steps to install and configure the Windows OS Explain the basics of boot sequences, methods and startup utilities Differentiate between Windows Operating System directory structures (Windows 2000, XP, Vista,Windows 7) Networking Categorize network cables and connectors and their implementations Compare and contrast the different network types Troubleshoot client-side connectivity issues using appropriate tools Install and configure a small office home office (SOHO) network Security Explain the basic principles of security concepts and technologies Summarize the following security features How to prevent, troubleshoot and remove viruses and malware Implement security and troubleshoot common issues Operational Procedure Outline the purpose of appropriate safety and environmental procedures and how to apply them Demonstrate the appropriate use of communication skills and professionalism in the workplace CompTIA Acronyms Comprehensive outline of all A+ Acronyms Discussion and review
On completion delegates will be able to: Identify types and characteristics of PC components, including motherboard, CPU, memory, and storage, input, and output devices Install and configure peripheral devices Identify types and characteristics of portable computers Install and configure Microsoft Windows Operating Systems Perform basic PC maintenance and troubleshooting Understand fundamental principles of securing IT systems and working safely Communicate effectively with customers Install and configure print and imaging devices Understand fundamental principles of implementing LANs and internet access