This course is intended for newcomers to PC support and provides delegates with training in PC software installation and support skills. Note: There is a lot of content to be covered within this course, and therefore some evening study may be required.
This four-day instructor led course will give delegates a full understanding of the skills and techniques required to install and support Windows 98, Windows NT, Windows 2000 and Windows XP.
Operating System Basics Introduction to Windows 98 Installing Windows 98 Windows 98 Boot Process Navigating Windows 98 Windows 98 File & Disk Management Running Applications in Windows 98 Configuring Windows 98Windows 98 Printing Windows 98 Networking Windows Me Overview of Windows NT & Windows 2000 Installing Windows 2000 Windows 2000 Boot Process Configuring Windows 2000 Windows 2000 Disk & Storage ManagementManaging Users and Groups Windows 2000 Security Troubleshooting Windows 2000 Installing & Deploying Windows XP Configuring Windows XP Remote Management Internet Overview TCP/IP Internet Security
Partition and format hard disk drives. Install and configure Windows 98, Me, NT, 2000 and XP. Create, configure and use network and Internet connections. Support and troubleshoot operating systems and applications.