Avaya Communication Server (CS) 1000 7.x System Administration and Management Eğitimi

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2 Days ILT    

Avaya Communication Server (CS) 1000 7.x System Administration and Management (6351)

Master the system management tools and interfaces for Communication Server 1000 Release 7.x.

This foundation-level course is the starting point for your Communication Server 1000 (CS 1000) 7.5 training. Through presentations and interactive practices, you will learn how to use the system management tools to perform basic system administration and management tasks. This course emphasizes using Element Manager for a CS 1000 system running on a Linux platform, and it assumes the system is fully installed and operational.

Important: If you have successfully completed Meridian 1 or CS 1000 training at Release 6.0, please contact a training consultant to identify which courses best meet your needs.

Access Your Class Recording for Six Months

Enjoy six months of access to a fully indexed and searchable recording of your class when you choose our Virtual Classroom Live learning experience.

What You'll Learn

  • Basic functionality of the CS 1000 system management tools and interfaces and recommended programming hierarchy when configuring system parameters
  • Passwords and system security features used to protect system resources
  • Use Element Manager via Unified Communications Manager (UCM) to perform system administration and management
  • Access Restriction features used to control degrees of access
  • Fundamentals of implementing a dialing plan and interpreting directory number data blocks
  • Customer fundamentals and using Element Manager customer pages to enable and configure customer-level parameters
  • Programming guidelines for digital and IP phones, including system-, customer-, and telephone-level requirements
  • Use Element Manager Phones configuration tool to add, edit, search, swap, and move telephones per customer requirements
  • List configuration using the List Manager feature
  • IP phone feature configuration including Personal Call Directory, Callers List, Redial List, and Virtual Office
  • Use Subscriber Manager to create, modify, and update subscriber accounts and user information
  • Implement the Corporate Directory feature
  • Route and trunk fundamentals
  • Use Element Manager to configure circuit-based and virtual routes and trunks
  • Enable the Traffic Report Collection feature and perform the steps required to view reports

Who Needs to Attend

Customer service representatives and personnel responsible for system administration and management of CS 1000 systems


  • Avaya Communication Server 1000 Familiarization Release 7.x (0200)

Follow-On Courses

  • Avaya Communication Server 1000 Dialing Plan Design and IP Peer Networking (0781)
  • Avaya Communication Server 1000E Release 7.x Implementation and Upgrade (6376)

Certification Programs and Certificate Tracks

This course is part of the following programs or tracks:

  • Avaya Certified Implementation Specialist (ACIS) - Avaya Communication Server 1000 for Avaya Aura�
  • Avaya Certified Support Specialist (ACSS) - Avaya Communication Server 1000 for Avaya Aura�

Course Outline

1. System Management Fundamentals

2. Element Manager

3. Access Restrictions

4. Dial Plan Implementation

5. Customer Administration

6. Telephone Administration

7. List Manager

8. IP Phone Features

9. Subscriber Manager

10. Corporate Directory

11. Routes and Trunks

12. Traffic Reporting


Lab 1: Access EM from UCM Elements List and Login and Logout

Lab 2: Access EM and Navigate EM Interface

Lab 3: Print and Interpret DNB

Lab 4: Add a Phone and Program Features

Lab 5: Create Template

Lab 6: Import Phones

Lab 7: Edit Phones

Lab 8: Generate Reports

Lab 9: Create, Modify, and Update Subscriber Manager

Lab 10: Configure, Upload, and Activate a Corporate Directory

Lab 11: Program Trunks Using EM

Lab 12: Enable Traffic Collection and Display Reports

Lab 13: Optional Work Project

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