In this course you learn about the change management process and the practices and tools that are used to implement it effectively.
The course begins by introducing the concepts and practices behind change management, and explains why it is important for your organization. You learn how to recognize the roles that are involved in implementing the change management process. Finally, you learn how to identify the tools that are needed for performing change management, and when to use them.
This basic course is for anyone who would like to learn more about change management and how to effectively implement change management techniques.