CallPilot 5.0 System Administration and Applications Eğitimi

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Avaya  » CallPilot Eğitimler

CallPilot 5.0 System Administration and Applications (0327)

Build mailboxes and create menus with Application Builder.

In this course, you will learn to set up the CallPilot database and perform day-to-day administration tasks. You'll learn to use Application Builder to create and maintain CallPilot multimedia applications, such as menus and announcements. You will also learn to configure and use Remote Notification Service, Desktop Messaging, Shared Telephone Messaging Service, and Message Forwarding Rule.

What You'll Learn

  • Log into and navigate in CallPilot Manager
  • Use CallPilot Manager for setting up the database
  • Perform day-to-day administration
  • Use Application Builder
  • Configure Remote Notification Service
  • Use Desktop Messaging
  • Use My CallPilot
  • Use Message Forwarding Rule
  • High-level information on Directory Synchronization

Who Needs to Attend

  • Professionals who set up and administer the CallPilot system database
  • Professionals who configure and use CallPilot administrative features such as CallPilot Application Builder, Unified Messaging, Remote Notification, Messaging Forwarding Rule, and Shared Telephone Messaging Service

Prerequisites

There are no prerequisites for this course.

Follow-On Courses

There are no follow-ons for this course.

Certification Programs and Certificate Tracks

This course is part of the following programs or tracks:

  • Avaya Certified Implementation Specialist (ACIS) - Avaya CallPilot�
  • Avaya Certified Support Specialist (ACSS) - CallPilot�

Course Outline

1. How It Works

2. Introducing CallPilot Manager

3. Setting Up Database Administration

4. Performing Basic Day-to-Day Administration

5. Introducing Application Builder

6. Using Application Builder Blocks

7. Performing Application Builder Practice

8. Maintaining Applications

9. Setting Up Remote Notification

10. Using Desktop Messaging

11. Using My CallPilot

12. Using Message Forwarding Rule

13. Directory Synchronization Overview

Labs

Lab 1: Log In to CallPilot Manager and Navigate from the Home Page

Lab 2: Configure Restriction Permission List #1

Lab 3: Configure Restriction Permission List #2

Lab 4: Configure Messaging

Lab 5: Set Up Mailbox Classes

Lab 6: Create a New User Creation Template

Lab 7: Add an Inbound SDN to the SDN Table

Lab 8: Add Mailbox Users

Lab 9: Use Auto Add

Lab 10: Manage the User database

Lab 11: Administer Shared Telephone Messaging

Lab 12: Create Static Shared Distribution Lists

Lab 13: Create Dynamic Shared Distribution Lists

Lab 14: Create Nested Shared Distribution Lists

Lab 15: Application Builder - Using basic blocks

Lab 16: Application Builder - Using system blocks

Lab 17: Application Builder - Export and import an application

Lab 18: Application Builder - Create an application

Lab 19: Perform Application Maintenance

Lab 20: Configure Remote Notification

Lab 21: Use Desktop Messaging

Lab 22: Use My CallPilot

Lab 23: Configure Message Forwarding Rule



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