CAPPS - Implementing Cisco Collaboration Applications v1.0 Eğitimi

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Cisco  » Professional-Level Collaboration Eğitimler

CAPPS - Implementing Cisco Collaboration Applications v1.0

Prepares you for Cisco exam 300-085 CAPPS 1.0.

Training Accelerated: Cisco Training Exclusives for Certification Success

Accelerate your Cisco skills and expertise with our Cisco training exclusives for certification success. This course includes six months of free access to:

  • Class recordings so you can review your course any time
  • Unlimited retakes  of your course to strengthen your understanding and ensure a strong exam performance
  • An exam voucher so you have everything you need to take the exam

In this hands-on course, you will practice configuring and integrating Cisco's call management and voice mail systems from scratch. You will work with Cisco Unity Connection, which is integrated with Cisco Unified Communications Manager (CUCM), and with Cisco Unity Express, integrated with CUCM Express. You'll also work with TelePresence components, such as the Cisco TelePresence Management Suite, Cisco Video Communications Servers, Cisco Unified IM and Presence Server, as well as Cisco Jabber for Windows. In addition, emphasis will be placed on a Collaboration Instant Messaging and Unified Messaging environments. Cisco Prime Collaboration Provisioning will be demonstrated for common Moves, Adds, and Changes (MACs). 

This course features the following authorized content and software releases:

  • Cisco Course v1.0
  • CUCM Software v10.5
  • Cisco Unity Connection Software v10.5 (2)
  • Cisco Prime Collaboration Provisioning v10.6

Building on the foundation provided by CICD v1.0, you'll focus on voice mail administration and presence administration. You will learn how to add users, configure Class of Service, schedules, and distribution lists, and set up AutoAttendants for both systems. You'll connect your voice mail systems using Voice Profile for Internet Mail (VPIM) networking.

You will also learn how to integrate the Cisco Instant Messaging and Presence with CUCM, deploy the Cisco Jabber client with desk phone control, and integrate Unity Connection for Jabber access. In addition, deployment of Cisco Collaboration Systems will be covered including Prime Collaboration, video infrastructure, Cisco TelePresence Management Suite, and Video Applications.

What You'll Learn

  • Integrate Cisco Unity Connection with CUCM
  • Unity Connection System Settings, Schedules, and Distribution Lists
  • Integrate Unity Connection with Microsoft Active Directory
  • Use Cisco Unity Connection Partitions and Search Spaces
  • Implement Cisco Unity Connection Call Management
  • Build an Audiotext Application Using the Opening Greeting, Interview, and Call Handlers
  • Configure Directory Call Handlers
  • Configure Cisco Unity Connection Users, Class of Service, and Roles
  • Set Up Message Notification
  • Monitor and Troubleshoot Cisco Unity Connection and Cisco Unity Express
  • Integrate Cisco Unity Express with CUCM Express
  • Unity Express System Settings, Schedules, and Distribution Lists
  • Configure Cisco Unity Express Users and Class of Service
  • Unity Express Voice Mail Features, such as VoiceView and IMAP Messaging
  • Configure the Cisco Unity Express AutoAttendant
  • VPIM
  • Cisco Unified Instant Messaging and Presence
  • Configure CUCM for IM&P Integration
  • Cisco Unified IM&P and How to implement Jabber
  • Configure Jabber Clients for IM&P and Desk Phone Control
  • Deploy IP Phone Messenger
  • Configure Unity Connection Integration with Call Manager
  • Troubleshoot Cisco Unified IM&P
  • Deploy Cisco Collaboration Systems
  • Configure and Deploy with Cisco Prime Collaboration
  • Deploy a Video Infrastructure
  • Deploy and Configure Cisco TMS
  • Deploy and Configure Cisco VCS
  • Deploy and Configure Cisco MediaSense

Who Needs to Attend

  • Network administrators and network engineers
  • CCNP Collaboration candidates
  • Systems engineers

Prerequisites

  • CICD - Implementing Cisco Collaboration Devices
  • CIVND2 - Implementing Cisco Video Network Devices v1.0
  • CIPTV1 - Implementing Cisco IP Telephony & Video Part 1 v1.0

Follow-On Courses

  • CIPTV2 - Implementing Cisco IP Telephony & Video Part 2 v1.0
  • CTCOLLAB - Troubleshooting Cisco IP Telephony and Video

Certification Programs and Certificate Tracks

This course is part of the following programs or tracks:

  • CCNP Collaboration

Course Outline

1. Cisco Unity Connection

  • Designing and Deploying Cisco Unity Connection
  • Integrating Cisco Unity Connection with Cisco Unified Communications Manager
  • Configuring Cisco Unity Connection Users, Templates and Class of Service
  • Configuring the Cisco Unity Connection System
  • Implementing Cisco Unity Connection Dial Plan and Call Management
  • Configuring Unified Messaging
  • Troubleshooting Cisco Unity Connection
  • Deploying Voice Mail Redundancy in Branch Offices

2. Cisco Unity Express

  • Designing and Deploying Cisco Unity Express
  •  Integrating Cisco Unity Express with Cisco Unified Communications Manager Express
  • Configuring Cisco Unity Express Users Accounts and Features
  • Configuring Call Routing with Cisco Unity Express Auto-Attendant
  • Troubleshooting Cisco Unity Express

3. Cisco Unified IM and Presence Implementation

  • Designing and Deploying Cisco Unified IM and Presence
  • Describing Cisco Unified Communications IM and Presence Components and Communication Flows
  • Integrating Cisco Unified Communications IM and Presence
  • Configuring Cisco Unified Communications IM and Presence Features and Implementing Cisco Jabber
  • Configuring Cisco Jabber Mobile and Integrating Directory Servers
  • Verifying and Troubleshooting Tools for Cisco Unified IM and Presence Components

4. Video Provisioning and Integration in a Unified Communications Deployment

  • Deploying Cisco Collaboration Systems Applications with Cisco Prime Collaboration
  • Describing Video Infrastructure
  • Describing Cisco TMS

Labs

Lab 1: Remote Access Lab

Lab 2: Disaster Recovery Lab

Lab 3: Cisco Unified Border Element (CUBE)

Lab 4: SIP Trunks

Lab 5: Route Groups

Lab 6: Route Lists

Lab 7: Cisco CIPC IP Phone Registration

Lab 9: Cisco 9951 IP Phone Registration

Lab 10: Traditional Route Patterns

Lab 11: Traditional Dial Plan Testing

Lab 12: CUCM User Management

Lab 13: Integrating Cisco Unity Connection with Cisco Unified Communications Manager

Lab 14: Configuring Cisco Unity Connection Users

Lab 15: Configuring Cisco Unity Connection System Settings

Lab 16: Implementing Cisco Unity Connection Call Management

Lab 17: Configuring Cisco Unified Messaging

Lab 18: Integrate Cisco Unified Communications IM and Presence with Cisco Unified Communications Manager

Lab 19: Configure Cisco Unified Communications IM and Presence Features and Implement Cisco Jabber

Lab 20: Configure Cisco Jabber Mobile and Integrate Directory Servers



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