CAPPS - Integrating Cisco Unified Communications Applications v8.0 Eğitimi

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5 Days ILT    
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Cisco  » Professional-Level Collaboration Eğitimler
Unified Communications  » Unified Communications Applications Eğitimler

CAPPS - Integrating Cisco Unified Communications Applications v8.0

Cisco Course v8.0 | CUCM Software v8.0, CUCM Express Software v8.0, Cisco Unity Connection Software v8.0 & Cisco Unified Connection Express Software v8.0 | Prepares you for Cisco Exam 642-467 CAPPS 8.0.

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Discover the integration options of Cisco Unified Presence, Cisco Unity Express, and Cisco Unity Connection in this course. You will learn about voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms. You will also learn about Cisco Unified Presence and Cisco Unified Personal Communicator integration options with Cisco Unified Communications Manager (CUCM).

What You'll Learn

  • Voice mail integration options and requirements
  • Cisco Unity Connection in a CUCM deployment
  • Implement Cisco Unity Express in a CUCM Express deployment
  • Implement voice mail networking using VPIM
  • Implement Cisco Unified Presence and Cisco Unified Personal Communicator

Who Needs to Attend

  • Network administrators and network engineers
  • CCNP Voice candidates
  • Systems engineers

Prerequisites

  • CVOICE - Implementing Cisco Unified Communications Voice over IP and QoS v8.0

Follow-On Courses

  • TVOICE - Troubleshooting UC Systems v8.0

Course Outline

1. Introduction to Voice Mail

  • Voice Mail Integration Overview
  • General Requirements for Voice Mail Integration

2. Cisco Unity Connection in a CUCM Environment

  • Integrating with CUCM
  • Configuring the Cisco Unity Connection System
  • Using Cisco Unity Connection Partitions and Search Spaces
  • Implementing Cisco Unity Connection Call Management
  • Configuring Cisco Unity Connection Users
  • Monitoring and Troubleshooting Cisco Unity Connection

3. Cisco Unity Express Implementation in a CUCM Express Environment

  • Cisco Unity Express Overview
  • Integrating Cisco Unity Express with CUCM Express
  • Configuring the Cisco Unity Express System
  • Configuring Cisco Unity Express Users
  • Cisco Unity Express AutoAttendant
  • Troubleshooting Cisco Unity Express

4. Voice Profile for Internet Mail (VPIM) Implementation

  • VPIM Basics
  • Implementing VPIM in Cisco Unity Connection
  • Implementing VPIM in Cisco Unity Express

5. Cisco Unified Presence Implementation

  • Cisco Unified Presence
  • Cisco Unified Presence Components and Communication Flows
  • Integrating Cisco Unified Presence
  • Configuring Cisco Unified Presence Features and Implementing Cisco Unified Personal Communicator
  • Verifying and Troubleshooting Tools for Cisco Unified Presence Components

Labs

Lab 1: Integrate the CUCM and the Cisco Unity Connection Voice Mail System - Part 1

Lab 2: Integrate the CUCM and the Cisco Unity Connection Voice Mail System - Part 2

Lab 3: Integrate the CUCM and the Cisco Unity Connection Voice Mail System - Part 3

Lab 4: Integrate the CUCM and the Cisco Unity Connection Voice Mail System - Part 4

Lab 5: Integrate the CUCM and the Cisco Unity Connection Voice Mail System - Part 5

Lab 6: Unity Connection Authentication Rules

Lab 7: Unity Connection Partition and Search Space

Lab 8: Unity Connection User Templates and User Mailbox Creation

Lab 9: Add a Mailbox in Cisco Unity Express

Lab 10: Configure a Login Policy in Cisco Unity Express

Lab 11: Configure an Auto-Attendant

Supplemental Assets

Mentoring: Mentors are available to help you with your studies for the certification exams. You can reach them by entering a Mentored Chat Room or by using the Email My Mentor service.

Class Notes / Study Guides: Printable study guide and class notes are intended to support your transfer of knowledge and skills from courses to the workplace. Use these to follow along with instruction, review prior to certification exams, or to reference on the job.

Test Prep Exams: Practice tests will help you prepare for a certification exam. You can take a test prep exam in Study Mode (where you receive feedback after each question) or in Certification Mode (designed to mimic a certification exam) as many times as you want.

Lab Simulations: Task-based multipath scenarios provide realistic practice of technology subjects or applications.



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