CCNA Collaboration e-Camp Eğitimi

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Cisco  » Entry-Level and Associate-Level Collaboration Eğitimler

CCNA Collaboration e-Camp

Prepare for the CCNA Collaboration exam.

This course is a combination of CICD - Implementing Cisco Collaboration Devices and CIVND2 - Implementing Cisco Video Network Devices v1.0. It will help you prepare for the CCNA Collaboration exam.

In this course, you will be given an introduction to maintaining and operating a Cisco Unified Communications solution and its components, including:

  • Cisco Unified Communications Manager
  • Cisco Unified Communications Manager Express
  • Cisco Unity Connection
  • Cisco Unified Communications Manager IM and Presence Service

Additionally, this course is an update to the Implementing Cisco Video Network Devices v1.0 (VIVND) course and it includes a combination of the self-paced (CIVND1) and classroom (CIVND2) learning for optimal instruction.

Part one of CIVND provides you with the necessary knowledge to describe characteristics of Cisco video solutions and assess the requirements for a successful implementation of a video solution. The course describes the characteristics of a video solution and enables you to evaluate the general requirements for video deployments such as codec options, media formats, protocols, network impact, high-level architectural components, interactions, and requisites to the environment.

Part two of CIVND2 is designed to provide you with the necessary knowledge and skills to implement various Cisco video endpoints in converged Cisco video infrastructures. It will describes Cisco Business Video solutions and enable you to implement and troubleshoot Cisco Unified Communication and Collaboration, TelePresence, and digital media player in different Cisco Business Video solution architectures.

The software applications that are covered in this course include:

  • Cisco Unified Communications Manager
  • Cisco Unified Communications Manager IM and Presence
  • Cisco TelePresence Video Communication Server
  • Cisco TelePresence Multipoint Controller Unit
  • Cisco TMS Server

Note: The virtual portion of this course is supported on Windows or Mac computing environments with the following browsers: Safari (v5.x and above), Chrome (v21.x and above), or Firefox (v16.x and above) with Flash (v9.x and above). The training will not work with other browsers, including Internet Explorer.

What You'll Learn

  • Components of a Cisco Unified Communications solution and identify call signaling and media stream flows
  • Provide an overview of administrator and end-user interface options in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence Service
  • Call flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Perform endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Telephony features supported in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Administer users in Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service, and enable the most commonly used features for both applications
  • How to maintain a Cisco Unified Communications solution
  • Enable, configure, and manage the most common applications for users across Cisco Unified Communications Manager, Cisco Unity Connection, and Cisco Unified Communications Manager Instant Messenger and Presence
  • Cisco video and conferencing components and architectures
  • Implement and configure Cisco Collaboration endpoints
  • Implement and configure Cisco TelePresence endpoints
  • Implement multipoint conferencing on Cisco Collaboration endpoints
  • Implement Cisco DMP endpoints
  • Environment recommendations
  • Troubleshooting methodology and support

Who Needs to Attend

  • Network Video Engineers
  • Voice/UC/Collaboration/Communications Engineers
  • Collaboration Tools Engineer s
  • Collaboration Sales/Systems Engineers

Prerequisites

Note: This course assumes familiarity with the concepts included in the Interconnecting Cisco Networking Devices Part 1 (ICND1) and basics from the Interconnecting Cisco Networking Devices Part 2 (ICND2) training.

  • Foundational IP networking knowledge (such as a CCENT or CCNA certification) is recommended
  • Working knowledge of converged voice and data networks
  • Basic knowledge of Cisco IOS gateways
  • Basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection
  • ICND1 v2.0 - Interconnecting Cisco Networking Devices, Part 1
  • ICND2 v2.0 - Interconnecting Cisco Networking Devices, Part 2

Follow-On Courses

  • CVOICE - Implementing Cisco Unified Communications Voice over IP and QoS v8.0
  • CIPTV1 - Implementing Cisco IP Telephony & Video Part 1 v1.0
  • CIPTV2 - Implementing Cisco IP Telephony & Video Part 2 v1.0
  • CTCOLLAB - Troubleshooting Cisco IP Telephony and Video
  • CAPPS - Integrating Cisco Unified Communications Applications v8.0

Certification Programs and Certificate Tracks

This course is part of the following programs or tracks:

  • CCNA Collaboration

Course Outline

CICD - Implementing Cisco Collaboration Devices:

1. Cisco Unified Communications Solutions

  • Understanding the Components of Cisco Unified Communications Solutions
  • Understanding the Characteristics of Cisco Unified Communications Solutions

2. Administrator and End-User Interfaces

  • Understanding Administrator Interfaces
  • Understanding End-User Interfaces

3. Call Flows in Cisco Call Control Platforms

  • Understanding Call Flows and Call Legs
  • Understanding the Configuration Components that Impact Call Flows in Cisco Unified Communications Manager
  • Understanding Configuration Components That Impact Call Flows in Cisco Unified Communications Manager Express

4. Endpoint and End-User Administration

  • Understanding End-User Characteristics and Configuration Requirements
  • Understanding End-User Implementation Options
  • Understanding Endpoint Characteristics and Configuration Requirements
  • Understanding Endpoint Implementation Options

5. End User Telephony and Mobility Features

  • Understanding Telephony Features
  • Enabling Telephony Features
  • Understanding Mobility Features
  • Enabling Mobility Features

6. Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service

  • Understanding Cisco Unity Connection
  • Understanding End User and Voice Mailbox Characteristics and Configuration Requirements
  • Understanding End User and Voice Mailbox Implementation Options
  • Understanding Cisco Unified Communications Manager IM and Presence Service
  • Enabling Cisco Unified Communications Manager IM and Presence Service

7. Cisco Unified Communications Solutions Maintenance

  • Providing End-User Support
  • Understanding Cisco Unified Communications Manager Reports
  • Understanding Cisco Unified Communications Manager CDR Analysis and Reporting Tool Reports
  • Monitoring the System with Cisco Unified Real-Time Monitoring Tool
  • Monitoring Voicemail in Cisco Unity Connection
  • Understanding the Disaster Recovery System

CIVND2 - Implementing Cisco Video Network Devices v1.0:

Implementing Cisco Video Network Devices (CIVND) - Part 1

1. Video Conferencing and Streaming Fundamentals

  • Introduction to Video and Video Applications
  • Video Technology Basics
  • Video Protocols and Media
  • Functional Components of Video Infrastructures
  • Network Requirements of Video Solutions
  • Cisco Video Solution Architecture Overview

2. Cisco TelePresence Endpoint Environmental Requirements and Installation

  • Environmental Requirements for Video Installations
  • Installing Cisco TelePresence Endpoints and Profile Systems

Implementing Cisco Video Network Devices (CIVND) - Part 2

1. Cisco Business Video Solutions

  • Cisco Video and Content Delivery
  • Cisco Video Surveillance
  • Cisco Collaboration
  • Central Collaboration Endpoint Control Elements

2. Cisco Unified IP Phones, Collaboration Desk Endpoints, and Cisco Jabber

  • Installing Cisco Unified IP Phones, Collaboration Desk Endpoints, and Cisco Jabber
  • Configuring Cisco Unified IP Phones and Cisco Jabber
  • Operating and Troubleshooting Cisco Unified IP Phones and Cisco Jabber

3. Cisco TelePresence Endpoints

  • Cisco TelePresence Endpoint Characteristics and Installation
  • Configuring Cisco TelePresence CTS Software-Based and Cisco DX650 Endpoints
  • Configuring Cisco TelePresence TC Software-Based Endpoints
  • Operating and Troubleshooting Cisco TelePresence Endpoints

4. Multipoint Conferencing

  • Cisco Multipoint Conferencing Solutions
  • Configuring and Monitoring Cisco Multipoint Conferencing

5. Cisco Digital Media Players

  • Cisco DMP Characteristics and Installation
  • Configuring Cisco DMPs
  • Managing Cisco Edge 340 DMPs

Labs

CIVND

Hardware Lab 1: Implement Cisco Collaboration Endpoints

Hardware Lab 2: Operate and Troubleshoot Cisco Collaboration Endpoints

Hardware Lab 3: Implement Cisco Desktop Collaboration Experience DX650 Endpoints

Hardware Lab 4: Implement Cisco TelePresence TC Software-Based Endpoints

Hardware Lab 5: Implement Multipoint Calls on Cisco Collaboration Endpoints

Hardware Lab 6: Implement the Cisco Edge 340 DMP

Hardware Lab 7: Use Appspace to Manage a Cisco Edge 340 DMP (instructor-led demo)

 

Note: Implementing Cisco Video Network Devices (CIVND) Part 2 does not include a lab component.

Supplemental Assets

Mentoring: Mentors are available to help you with your studies for the certification exams. You can reach them by entering a Mentored Chat Room or by using the Email My Mentor service.

Class Notes / Study Guides: Printable study guide and class notes are intended to support your transfer of knowledge and skills from courses to the workplace. Use these to follow along with instruction, review prior to certification exams, or to reference on the job.

Test Prep Exams: Practice tests will help you prepare for a certification exam. You can take a test prep exam in Study Mode (where you receive feedback after each question) or in Certification Mode (designed to mimic a certification exam) as many times as you want.

Lab Simulations: Task-based multipath scenarios provide realistic practice of technology subjects or applications. 



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