This three-day course provides students with the skills needed to effectively configure and use the Change, Configuration, and Release Management (CCRM) solution, which includes HP Service Manager v9.30, HP Release Control v9.13, HP UCMDB v9.03, HP Operations Orchestration v9.00 and Project and Portfolio Management 9.12 software. In this course, you perform integration steps to enable the five software products. You will also learn the process for handling changes using Service Manager and Release Control. Lastly, you will understand the role of UCMDB in handling changes to CIs and determining impact. This course is 50% lecture and 50% hands-on lab. Student size is limited to 10 students per class.
SOLUTION VERSION: 9.10