Partner Field Sales, Account Managers and Pre-Sales teams that focus on the Government Services Industry as well as anyone involved in the selling of Cisco Remote Expert.
The Cisco® Remote Expert for Government Services helps project the best of modern government by moving the point of service closer to the citizen while making more services accessible for longer hours. The solution combines an interactive video experience with remote expert management software capabilities to provide extensive live interactions in multiple locations and languages. Utilizing workshops, exercises and customer engagement based scenarios, this program has been created to provide the skills, tools and information required to identify prospects, target decision makers and position the solution.
Understanding Government Services Industry and market trends Consumer preferences Market drivers Remote Expert for Government Services - Solution Deep Dive The end to end architecture The core Remote Expert Government Services products How to Identify, Target and Qualify Opportunities Identifying Target Customers Selecting appropriate stakeholders Positioning the value of Remote Expert Government Services Use cases Asking key questions Handling objections Remote Expert Government Services Case Studies Ensuring Customer Success Through Partner Services Adding extra value through services Why Cisco - Remote Expert for Government Services Competitive Landscape Competitive Positioning Why Cisco
After attending this workshop you should be able to: Understand the Government Services vertical Explain the motivations for the Cisco Remote Expert for Government Services (REGS) solution Demonstrate the business value of REGS to customers Identify REGS customers and target key stakeholders Position REGS as the solution to customers' business opportunities Create additional value through REGS services and support Differentiate Cisco's Remote Expert for Government Services from competitive offerings