This intermediate course is designed for Technical architects, consultants, and system integrators who want to know about Intelligent Operations Center.
The Intelligent Operations Center Fundamentals course provides you with a basic understanding of IBM ® Intelligent Operations Center. It provides hands on experience to facilitate effective supervision and co-ordination of operations pertaining to any organization/ domain. This course provides an overview of IBM Smarter Cities vision and the associated solution offerings. It provides an overview about the architecture of various components which are a part of Intelligent Operations Center solution. It provides a high-level overview of the types of external data integration and customization points present in Intelligent Operations Center. This course also describes the user interface features of Intelligent Operations Center and provides a brief overview of the customizations that can be done on the user interface. It explains how to create events and Key Performance Indicators in an Intelligent Operations Center. Standard Operating Procedure is one of the key features of Intelligent Operations Center. Standard Operating Procedure lists the steps to handle a particular event. The steps to create and apply a Standard Operating Procedure to an event are explained in this course.
The features of Intelligent Operations Center. How to use data integration points present in Intelligent Operations Center to add external data. How to create and view event correlation notifications. How to create new Key Performance Indicator (KPI) using KPI Customization tool. How to customize User Interface. How to create a Standard Operating Procedure (SOP).
Describe the key features and the architecture of Intelligent Operations Center Explain the features and functionality of the event subsystem in Intelligent Operations Center Describe the types of data and their integration mechanisms in Intelligent Operations Center Describe the Event Correlation subsystem and the procedure to create and view Event Correlation Describe the Key Performance Indicator (KPI) subsystem and the procedure to customize it Describe User Interface (UI) features and the procedure to perform UI customizations Describe the Standard Operating Procedure (SOP) and the resource processing capabilities of Intelligent Operations Center