IBM SPSS Data Collection Telephone Interviewing Eğitimi

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IBM SPSS Data Collection Telephone Interviewing (0M045G)

IBM Course Code: 0M045

This course teaches the Telephone interviewers to understand, interact and manage the Telephone interviewing environment.

Who Needs to Attend

This basic course is for anyone responsible for conducting Telephone interviews with IBM SPSS Data Collection, as well as Supervisors that may need to understand and manage this interaction.


For on-site delivery, access to a PASW Data Collection Phone server and a fully functioning PASW Data Collection Phone installation.

Follow-On Courses

There are no follow-ons for this course.

Course Outline

  • Overview of the Interviewer Station used to conduct Telephone surveys
  • Making contact with a Participant
  • Conducting a Telephone survey and dealing with call outcomes
  • Actions and options available once a survey has been completed

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