IBM Tealeaf 9.0 Goal-Based Dimensions and Events Eğitimi

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IBM  » TeaLeaf Eğitimler

IBM Tealeaf 9.0 Goal-Based Dimensions and Events (9F21G)

IBM Course Code: 9F21G

You can use Goal-Based Dimensions and Events to analyze session outcomes. Goal-Based Dimensions were introduced in version 8.8 for IBM® Tealeaf® Customer Experience cxOverstat.

This course describes the uses and benefits of Goal-Based Dimensions and Goal-Based Events for IBM® Tealeaf® Customer Experience cxImpact reports in version 9.0.

What You'll Learn

  • Explain the purpose and benefits of Tealeaf cxOverstat
  • Explain the differences between standard and Goal-Based Dimensions
  • Explain the differences between standard and Goal-Based Events
  • Explain when to create a Goal-Based Dimension
  • Create a Goal-Based Dimension
  • Create a Goal-Based Event

Who Needs to Attend

This course is for Tealeaf Event Modelers

Prerequisites

You should have completed:

  • IBM� Tealeaf� Fundamentals
  • IBM� Tealeaf� Events and Reports

Follow-On Courses

There are no follow-ons for this course.

Course Outline

  • Explain the purpose and benefits of Tealeaf cxOverstat
  • Explain the differences between standard and Goal-Based Dimensions
  • Explain the differences between standard and Goal-Based Events
  • Explain when to create a Goal-Based Dimension
  • Create a Goal-Based Dimension
  • Create a Goal-Based Event



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