Jazz for Service Management Advanced Dashboard Implementation Eğitimi

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IBM  » Tivoli Common Reporting Eğitimler

Jazz for Service Management Advanced Dashboard Implementation (TOS81G)

IBM Course Code: TOS81G

Jazz for Service Management visualization services provides a set of tools to combine management data, status, and KPIs from multiple applications in a common interface. In this course you learn the Jazz for Service Management dashboard technology architecture and how application and business data is retrieved from Tivoli applications, business data, and third-party application consoles. Using hands-on examples, you learn how to develop business dashboards that include data from multiple sources. You also learn to use tools to retrieve and show data from several live data feeds, including Netcool/OMNIbus, Netcool/Impact, Tivoli Business Service Manager, Tivoli Monitoring, DB2, and web services.

What You'll Learn

  • Describe how to develop a logical design for business dashboards
  • Describe the tools and architecture of the Jazz for Service Management visualization services
  • Use the visualization services tools to show business data from Netcool/OMNIbus, IBM Tivoli Monitoring, and Tivoli Business Service Manager
  • Use Netcool/Impact or Tivoli Directory Integrator to show business data in a dashboard
  • Troubleshoot dashboard development problems
  • Integrate web content into business dashboards

Who Needs to Attend

This intermediate-level course is for system administrators who are responsible for developing business dashboards with the Jazz for Service Management visualization services. Tivoli Support specialists, ISST Services consultants, and IGS consultants will also benefit from this training.


You should have the following skills:

  • Jazz for Service Management visualization services fundamentals
  • IBM Tivoli Monitoring fundamentals
  • Netcool/OMNIbus fundamentals
  • Netcool/Impact fundamentals
  • Tivoli Business Service Manager fundamentals

Follow-On Courses

There are no follow-ons for this course.

Course Outline

Dashboard design and visualization services fundamentals

  • Dashboard design overview
  • Jazz for Service Management and the visualization services architecture
  • Dashboard tools overview
  • Creating dashboard pages
  • Customizing dashboard visualizations

Advanced dashboard tools review

  • Dashboard management review
  • Data providers and the widget library
  • Exporting and importing dashboard customizations �����������

Integrating Tivoli Directory Integrator and DASH

  • Integrating Tivoli Directory Integrator and DASH
  • IBM Tivoli Directory Integrator components
  • Using the Configuration Editor

Integrating Netcool/Impact UI data provider and DASH

  • The Netcool/Impact UI data provider
  • Jazz for Service Management
  • Creating a UI data provider
  • Creating a page
  • Integrating application consoles

Integrating with Tivoli Business Service Manager

  • Tivoli Business Service Manager overview
  • Tivoli Business Service Manager data provider architecture
  • Using data widgets with Tivoli Business Service Manager data sets

Integrating Netcool/OMNIbus with DASH

  • Netcool/OMNIbus overview
  • WebGUI data sets
  • Using DASH widgets with Netcool/OMNIbus event data
  • Troubleshooting the WebGUI data provider

Integrating IBM Tivoli Monitoring and DASH

  • IBM Tivoli Monitoring overview
  • Installing IBM Tivoli Monitoring dashboard
  • Connecting Tivoli Monitoring for dashboards
  • Verifying Tivoli Monitoring dashboards
  • Building dashboards

Tools to Debug DASH

  • Installing and starting Firefox Firebug
  • Using Internet Explorer developer tools
  • Using Event Spy for debugging
  • Using the Data Detective tool

Developing a dashboard proof of concept

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