This course provides HP SM 9.3x users a modularized approach to learning what is new between each new minor release of the software product.
This Online Training contains three self-contained courses: Service Manager 9.x Topics, Service Manager 9.32 Delta and Service Manager 9.33 Delta. The content for each is outlined below in three sections.
The HP ART Service Manager 9.x Updates Package enables users of Service Manager to:
• Familiarize themselves with specific areas within Service Manager or with HP and third-party products that integrate with Service Manager.
• Understand the new features and enhancements in version 9.32 of the application.
• Understand the new feature and enhancements in version 9.33 of the application.