The HP ART Service Manager content enables users of Service Manager 9.34 Delta to:
• Describe usability enhancements and configure web client branding.
• Describe and navigate the Service Manager calendar, create and approve time periods, use the Service Manager calendar to view change time period conflicts, reschedule changes based on time period conflict warnings.
• Describe Case Exchange (core components, use case scenarios) and list the enhancements to the Service Request Catalog.
• Describe the Medallia survey integration, support for multiple Omi servers, the Delta Migration Tool, and enhancements to the Text Import wizard.