This 3-day course will demonstrate the process for upgrading a Service Manager system to the latest release, v9.30. This course is 50 percent lecture and 50 percent hands-on lab.
The hands-on labs use version 9.30 of the software.
This course is designed for users who are highly experienced with Service Manager. They must:
- Be experience troubleshooting issues, including how to interpret logs and add debug parameters to the SM configuration files.
Software Version 9.30